Refund policy

The free plan costs nothing, so there is nothing to refund. A message balance from the free-plan grace period charges for messages your assistant already answered, so it is not refundable except where the law requires.

If you are not satisfied with a new paid subscription, ask for a refund within 14 days of your first payment and we will refund it in full.

After that, you can cancel at any time and the plan runs until the end of the period you have paid for. We do not give partial refunds for unused time, except where the law requires.

The one-time setup service ($249) is refundable in full until we start work on it. Once work has started, we refund the part not yet delivered.

If you are a consumer in the EU, you may have statutory withdrawal and warranty rights that this policy does not limit.

Email rjs@rjscode.com with the account email and the date of the payment. We aim to reply within 3 working days; refunds go back to the original payment method.